Scope
This Privacy Policy applies to Soundscape on iPhone, iPad, Apple Watch and Android, and to the website at soundscape.icefish.uk. Soundscape is provided by Icefish Limited, a company registered in Hong Kong.
Information handling inside the app
Soundscape has no account system, advertising, third-party analytics or cross-app tracking. Icefish Limited does not receive your listening history, favorites, sleep timer choices or playback settings.
Favorites, recent listening, playback settings and entitlement cache are stored locally on your device using operating-system storage. Audio and scene assets are included with the app. Soundscape does not upload these local preferences to an Icefish Limited server.
The app may request notification permission so the operating system can show background playback controls. Granting or denying this permission does not create an Icefish account and is not used for advertising.
App Store and Google Play purchases
Optional one-time purchases are processed by Apple through the App Store or by Google through Google Play. Icefish Limited does not receive or store your full payment card details.
The platform store may provide Soundscape with product identifiers, localized prices, purchase status and entitlement results so the app can unlock purchased content or restore access. Apple and Google process this information under their own privacy policies and account settings.
This website
The Soundscape website does not use advertising trackers, analytics scripts or marketing cookies. It is hosted by Vercel, which may process IP addresses, request metadata, timestamps and limited security logs as necessary to deliver and protect the site. Icefish Limited does not use those infrastructure records to build advertising profiles.
Support communications
If you email support@icefish.uk, Icefish Limited receives your email address, message and any attachments you choose to include. We use this information only to answer your request, provide support and resolve problems.
Retention and deletion
Local app data remains on your device until you clear the app's storage or remove the app, subject to operating-system behavior. Store purchase records are managed by Apple or Google under their respective policies. Support emails are retained only as long as reasonably necessary to provide support, prevent abuse, or meet legal obligations.
You can remove Soundscape's local data by deleting the app or clearing its storage in your device settings. For a support-data request, contact us using the address below.
Children's privacy
Soundscape is not directed specifically to children under 13 and does not knowingly collect personal information from children through the app. If you believe a child has sent personal information to our support address, contact us so we can review and delete it where appropriate.
Security and disclosure
We use reasonable technical and organizational measures to protect information under our control. We do not sell personal information. We disclose information only when you request it, when necessary to provide support or infrastructure, or when required by law.
Changes to this policy
We may update this policy as Soundscape changes or legal requirements evolve. The effective date at the top of this page will be updated whenever the policy changes materially.
Contact Icefish Limited
Questions or privacy requests can be sent to support@icefish.uk.
Icefish Limited
Hong Kong